CTO @ Talentware
Giuseppe Careri
Designing AI-powered architectures that connect people, skills, and real-time communications. I lead enterprise platforms spanning HR tech, contact centers, and mission-critical voice systems.
About
CTO with deep roots in contact center platforms, VoIP, and HR tech. I combine hands-on engineering experience with long-term product and architecture vision, helping teams build reliable, scalable systems for global enterprises. I studied engineering at Politecnico di Torino.
Focus Areas
- AI-driven skills intelligence for enterprise HR platforms.
- Hybrid cloud + on-prem architectures for complex organizations.
- Real-time voice communications, Asterisk, and conversational AI.
Leadership & Strategy
I lead cross-functional engineering and AI teams, focusing on mentorship, clarity, and strategic technology roadmaps that align business outcomes with resilient architecture.
Product & Architecture Mindset
From early-stage codebases to mission-critical platforms, I prioritize scalability, observability, and security while keeping user experience and operational efficiency at the center.
Key Experiences
A career shaped by enterprise AI, real-time communications, and the evolution of modern HR tech.
Chief Technology Officer @ Talentware
Leading the cloud and on-prem architecture of a skills-first HR platform powered by AI-driven Skills Intelligence. Responsible for microservices, integrations, security, and performance for thousands of employees across enterprise customers.
From Early Engineer to CTO @ XCALLY
Built and scaled one of the leading omnichannel contact center platforms based on Asterisk. Drove global expansion, CRM integrations, real-time analytics, and AI automation for voice, chat, and digital channels.
Speaker: Conversational AI & AudioSocket @ AstriCon2025
Presenting "Conversational AI - Real-Time Voice Interaction with Asterisk AudioSocket" alongside Diego Gosmar. Active participant in the Asterisk community since 2015.
Technical Skills
A blend of AI expertise, infrastructure engineering, and deep experience in real-time communication systems.
AI & Data
Conversational AI, LLM applications, Skills Intelligence. Recommendation engines and HR analytics. Data pipelines for contact center and talent insights.
Cloud & On-Prem
Hybrid architecture design for enterprise systems. Multi-tenant SaaS, containerization, secure deployments. Resilience, performance, and compliance at scale.
VoIP & Real-Time
Asterisk PBX, FreePBX, Vicidial, VitalPBX, AudioSocket. Voicebot integrations and real-time interaction flows. Mission-critical telephony infrastructure.
Engineering & Architecture
AWS, Docker, Kubernetes, Microservices, API-first systems, observability. Enterprise integrations and CI/CD strategy. Platform reliability and roadmap planning.
Open Source & Community
Passionate about open-source software in the VoIP, telephony, and AI ecosystem. I actively support and contribute to initiatives that advance real-time voice communications, automation, and modern contact center innovation.